Shipping and Delivery Information

At VeryCoolBrand, we aim to provide you with a seamless shopping experience from start to finish. Here’s everything you need to know about the shipping and delivery process:

Estimated Delivery Time: Once your order is placed, we initiate a 48-72 hour processing period, followed by shipping that takes between 3 to 10 days, depending on your location. In total, you can expect to receive your items within 5 to 12 days. Please keep in mind that shipment times can vary for each order, so we appreciate your patience. If you have any questions about your shipment, don’t hesitate to reach out to us.

Tracking Your Order: Rest assured, every order comes with a tracking number once the processing is complete (1-4 days). If you find yourself missing a tracking number, simply email us at support@verycoolbrand.in with your order number, and we’ll promptly provide you with the tracking information you need. Please remember that your order number is distinct from your tracking number.

Shipment Notifications: We believe in keeping you informed every step of the way. Once you place an order, you’ll receive a confirmation email. Additionally, you’ll get another email notification when your order is dispatched and on its way to you.

Payment Options: We offer a variety of convenient payment options to suit your preferences. Currently, we accept UPI, debit cards, credit cards, and all major payment systems in India. Your peace of mind is important to us, and we’ve designed our payment process with your security in mind.

Address Accuracy: Ensuring accurate shipping information is crucial. If you notice that you’ve provided an incorrect address and your shipment has not yet been dispatched, please reach out to us at support@verycoolbrand.in. We’ll gladly update the address for you. However, if your order has already been sent out, please understand that we cannot be held responsible for re-sending items to a new address. To avoid any complications, please make sure to input the correct address when placing your order.

Thank you for choosing VeryCoolBrand for your shopping needs. We’re here to provide you with the highest level of service and quality products. If you have any further questions or concerns, please don’t hesitate to contact our customer support team. Your satisfaction is our priority.